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Customer Service and Payment Information

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Nevada Irrigation District Business Center

1036 West Main Street
Grass Valley, CA 95945

Visit our Customer Service Center
Mondays through Friday, 8 a.m. to 5 p.m.

Customer Service / Business Calls

Emergency Calls

  • Normal Business Hours (530) 273-6185
  • Weekends, After Hours (530) 273-3346

Making Payments

  • Online - Login today and create your username and password.  Click here to pay online with credit card or electronic check only.  Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day.  Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day.  Payments are subject to a $3.75 fee per transaction of up to $1,000.00. 
  • Automated Phone System - Call 1-833-366-7104 to use our automated phone system to pay with a credit card, 7 days a week.  Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day.  Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day. Payments are subject to a $3.75 fee per transaction of up to $1,000.00. 
  • NID Business Center - 1036 West Main Street, Grass Valley, CA 95945
  • Drop Box - NID North Auburn Water Treatment Plant,
    12200 Locksley Lane, North Auburn (Outside the Gate)
  • Drop Box  - Safeway, 2550 Bell Rd., Auburn, CA  95602 (Near Store Entry)

Water Shutoff Protection Act

For location of underground utilities, call

  • Underground Service Alert (USA) toll-free (800) 642-2444

 

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